Company: Thames Valley Housing
Location: Derby

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Derby

£65,645 – £69,100 a year

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The role

About Us

Metropolitan Thames Valley Housing is one of the UK’s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and

develop our large portfolio of nearly 56,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England.

This role

The Head of Delivery is responsible to the National Operations Director and manages the day to day regional delivery across the East Midlands, covering the overall service in relation to responsive repairs, voids, gas and services for Metropolitan’s maintenance business. The post holder will directly manage the Contract Managers and ensure performance meets core requirements and beyond. The Head of Delivery is also responsible for the P&L and Health and Safety of the regional business. On occasions the post holder is expected to travel to London, however this will not be for extended or regular periods.

What you’ll need to succeed

Ensuring that staff performance, overall value for money and commercial success of the region is continually improved. Provide an excellent customer service for service users and therefore ensuring a positive customer journey is achieved.

What you’ll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave

Healthcare cashplan

Matched contribution pension scheme (up to 9%)

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes and season ticket loans

Life assurance scheme

Paid volunteer days

Plus lots of voluntary benefits including cash back and discounts from high street names

Our promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

Download documents

Occupational Requirements.docx

Job Description – Regional Head of Delivery.pdf

Department: Property

Last updated: February 19, 2020

Job ref: MTVH96034

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