Company: BCD Meetings & Events
Location: Derby

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Event Director – Operational Support – Fixed Term Contract

We are looking for an Event Director to join our Event Solutions Team for a fixed term contract (maternity cover). As Event Director – Operational Support you are responsible in supporting the events operations team. Ensuring they have all of the tools and training to successfully deliver operational excellence as they manage a range of events across a number of different platforms including; incentives, conferences, product launches, exhibitions, and award ceremonies in the UK and around the globe.

Your key responsibilities:

  • Develop, implement and train teams on standard operating procedures and associated processes and documentation to ensure consistency across functions; update and communicate changes as appropriate
  • Ensure operational excellence through continuous improvement and training of our people
  • Ensure a strong understanding of all services offered across Event Solutions
  • Be aware of relevant legislation and review operational process accordingly
  • Work closely with the company’s legal and GDPR experts
  • Act as Operational Account Director on assigned client accounts, taking responsibility as an escalation point for client satisfaction and negotiation
  • Manage project teams to provide guidance on client best practice and operating procedures within the life cycle of an event
  • Create business opportunities through existing and new clients
  • Participate in project meetings, client reviews attend site inspections and events onsite where required
  • Support the department with the identification and contracting of freelancer support

Your expertise:

  • Proven experience in events with experience in delivering large scale events with complex logistics
  • Previous mentoring and line management experience
  • Excellent communication skills
  • Flexible and proactive approach to work, able to juggle multiple priorities with resilience under pressure
  • Consultative approach – not afraid to question, suggest, provide solutions and ideas
  • Calm, positive and collaborative approach
  • Effective organisation and time management skills with a strong ability to manage multiple projects and deadlines
  • Proven financial management acumen

What we offer you:

A culture of purpose where we are invested in YOU and your career growth along with a competitive salary and benefits package. We are proud to be a 2019 winner of C&IT Magazine Best Places to Work within the corporate meetings and events industry.


Work location:

Derby, UK


Get to know us:

BCD Meetings & Events is a full-service, global meetings and events agency. We design solutions and experiences where people, passion and purpose come together to drive business results. We are uniquely positioned in being able to manage high end event experiences and strategic meetings management programs with equal degrees of expertise. We are experts who love what we do – so will you.


You must have the right to live and work in the UK for this role

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