Company: Sainsburys
Location: Milton Keynes

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Milton Keynes

Insight Manager – Trading BP (Furniture, Toys, Leisure & Nursey)

– 190017DU)

You will be a core part of the Business Partners team within the Insight team, working to create, collate and compile complex and varied sources of data and research in order to inform key business decisions from a customer perspective. You will be responsible for working with senior stakeholders as a key point of contact as their business partner, to understand the priorities of the department / division / categories and manage projects to help bring a customer perspective to key decisions

What you need to do

Combining our existing tools and sources of data with additional quantitative and qualitative primary research to drive a customer perspective and inform key business decisions.

The Business Partner Insight Manager role will focus on:
Being the key (‘single’) point of contact for the relevant director/ SM & their leadership team within the Insight team. Proactively working with these stakeholders to understand their needs and key strategic priorities and how best to fulfil these (e.g. through self-serve, qualitative research, market data, transaction data, a modelled solution, etc.)

  • Work collaboratively and build relationships with stakeholders to embed yourself as part of the team, (e.g. through co-location, attending team meetings). Sharing insight updates and relevant work from across the wider Insight team
  • Proactively challenge back to stakeholders where appropriate on prioritisation and the best approach to answering their questions. Identifying any support needed from other stakeholders across the business
  • Encourage the use of customer insight across the teams within the department / division by training and embed self-service tools (e.g. Aimia Self-Serve, Nielsen Insight Studio) into the relevant teams. Be the gateway to, and a champion of, CSAT data: support the business function by providing it to them in the most useful way for their needs, and helping in the interpretation of it.
  • Break down large and/ or vague questions into a clear and focused brief. Use both agency and internal resource as needed to support the delivery of the brief.
  • Line manage the insights executive(s)
  • Support the Food trading teams on all aspects of their category – from highly strategic long term projects, to fast turnaround and smaller pieces of work. The latter may be research on a granular, subcategory level or isolated questions which concern the broader category.
  • Inform this using the wide selection of grocery data sources in existence (Nielsen, Kantar, Barclays or Cardlytics data, etc) and use self-serve heavily through the team to help answer category questions


What you need to know and show

  • Ensuring our business remains customer centric and focused on what will add the most value, you need to:
  • Influence at a senior level across the business and strong stakeholder management skills
  • Proactively use the tools and time you have and effectively work in a hypothesis-led way to break down complex issues and provide actionable insight
  • Understand, challenge and analyse data, whilst stepping back to bring clarity to decisions
  • Work closely and collaboratively with a variety of agencies, bringing first and third party data together. While managing the relationship assessing performance and risk.
  • Build a strong network across your business partner area and the wider insight team, to understand and respond to priorities regularly and when presented with more “asks” than you can support
  • Demonstrable experience from previous roles involving data or research, as well as building relationships with senior stakeholders
  • Use a methodical approach and strategic thinking to problem solving
  • A strong sense of customer focus and commercial focus
  • An analytical and numerically-capable mindset, challenging us to look at the business & market in new ways
  • Proactively manage your own time & priorities – but this needs to be done with the existing prioritisation mechanics within the business unit, and alongside stakeholders within the function (not in a vacuum)


What decisions I can make including budget

  • Accountable for providing the customer perspective to your partner area and access to the suite of tools and agencies to tailor the appropriate solutions to the priority projects
  • Answering the key questions for the business area in question.
  • Budget TBC


Directly or indirectly manages

  • C4 business partner insight execs (c. 2 DRs)


Support we will provide

  • Support from embedded colleagues from Nielsen, insights execs & analysts both within the squad and in the broader business
  • A share of the Business Partners Insight team budget as appropriate & agreed with the Senior Business Partners Insight Manager
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Primary Location

GB-Milton Keynes


Work Locations

Argos – Avebury Sainsbury’s Argos 489-499 Avebury BoulevardSaxon Gate West Milton Keynes MK9 2NW


Job

Insight


Schedule

Full-time


Advertised Salary
Competitive Plus Benefits