Company: State Street
Location: South Dublin, County Dublin

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South Dublin, County Dublin

Who we are looking for

At this level you will be required to demonstrate a comprehensive knowledge of the Funds Industry and take a lead role in the management and strategic development of the department. You will be expected to lead the department’s activities with a major focus on setting department strategy, change management, resource planning and development, client relationship management and risk reduction. In addition, you will be expected to work with the Joint Venture partners and other Joint Venture companies to promote and secure the ongoing growth and development of IFDS Ireland.

Why this role is important to us

  • Develop the organisation in terms of financial planning, business strategy, service offerings and HR policies
  • Make sound AML / KYC decisions including, not limited to resourcing requirements, anti-money laundering assessments, risks and controls.
  • Exercise operational oversight within the department and make sound operational decisions
  • As a member of the senior management team lead, direct and manage the department and contribute to the leadership of IFDS Europe as required
  • Responsible for the setting and achievement of TA Department and IFDS Europe performance targets and objectives

What you will be responsible for

  • Act as an SME in terms of the Irish industry, Corporate requirements and cross-border / Luxembourg regulations and other jurisdictions as necessary
  • Influence and shape investor AML/CTF strategy with an emphasis of implementation of AML IV regulations and other new regulations as necessary
  • Understand the risk environment within the department and manage appropriately, working in partnership with the Risk, Compliance and Audit representatives from the Joint Venture entities.
  • Drive the development and implementation of appropriate procedures to meet internal control and external compliance/regulatory requirements
  • Promote risk awareness, assessment and control within the department
  • Ensure compliance with regulatory requirements and with the relevant short, medium and long-term goals, objectives and values of the organization
  • Using corporate PPR tools, actively participate in the performance appraisal process and monitor overall timeliness of completion for the entire team with your direct reports

    RISK & REGULATORY

  • Focus on development opportunities for your direct reports and ensure a focus on non-operational management within the department
  • Utilise management information to assist in managing both clients and resources
  • Work with fellow VPs to support the Head of Department and deputise in their absence as required
  • Actively support the overall organization and Transfer Agency Training Plan
  • Ensure that Transfer Agency is properly resourced both in terms of people and technology whilst complying with agreed budgetary guidelines
  • Identify and secure resources required by the department and ensure effective utilisation
  • Maintain an expert knowledge of industry and policy updates and speaking confidently to clients on same.

    RESOURCE MANAGEMENT

  • Responsible for the ownership and management of vendor, audit and regulatory body relationships, as required
  • Continually develop expertise in all area of the industry
  • Foster an environment where procedures, policies and processes paying particular attention to AML policies and procedures are adhered to and procedural changes are introduced to enhance the ongoing performance of the department
  • Foster an environment where excellent client service delivery is the standard
  • Manage complex or unusual operational and managerial problems that are referred from above and below
  • Ownership, management and development of strong client relationships

CLIENT RELATIONSHIP

  • Understand regulatory requirements in relation to tax reporting as they affect investor account set-up and maintenance, e.g. FATCA, CRS
  • Ability to work in partnership with Compliance, Risk, MLRO and other 2nd line functions representing Registration Services when required

    COMMUNICATION

  • Provide regular feedback to managers and more senior colleagues with regard to Transfer Agency operations
  • Lead and contribute to operational, client, risk, audit and regulatory meetings as required
  • Lead and contribute to your chosen Focus Group

    CHANGE MANAGEMENT

  • Create an environment that is flexible and adaptable and be a champion of change
  • Initiate and oversee tasks within a continuous improvement drive to ensure that the Department is efficient and seen as customer and quality driven
  • Provide support during the implementation of change
  • Ensure participation in the completion and implementation of department wide projects as required and lead local team initiatives
  • Lead ongoing reviews of current practices and procedures with a view of identifying and implementing efficiencies.

    Education & Preferred Qualifications

  • Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.
  • SME knowledge of AML/CFT requirements and regulations across multiple jurisdictions with practical experience of dealing with Anti-Money Laundering matters across multiple jurisdictions as required.
  • Client focused with a proven track record of delivering excellent client service
  • Strong people management skills with a proven track record for developing and retaining staff.
  • Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
  • Strong written & verbal communication skills
  • Possess excellent organisational, planning and co-ordination skills.
  • Ability to work accurately to tight deadlines
  • Proactive and able to work independently and as part of a team
  • Comprehensive procedural, technical and product knowledge of the Transfer Agency business is required. This should be complemented with a strong understanding of Fund Accounting, Custody and Regulatory background to Funds Industry.
  • Typically candidate will have significant experience in a similar environment including several years in a senior management capacity .

    What we value

  • Accurate and Precise
  • Team Oriented
  • Organised
  • Personable
  • Flexible
  • Self-reliant
  • Enthusiastic
  • Excellent communications skills

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/careers

This role has been identified as a Control Function role by the Central Bank of Ireland and will be subject to fitness and probity checks in accordance with section 21(1)(b) of the Central Bank Reform Act 2010