Company: Dutton International
Location: London




£70,000 a year

Head of Operations & Staffing – Permanent

Head of Operations & Staffing

£70,000 + incentive structure (tbc)

London – EC1

Our client provides services to NHS Trusts nationally and Private Providers, supplying outpatient and surgical services across multiple clinical specialities. They are looking for a Head of Operations & Staffing. You will be reporting to CEO & Directors.

Experience / Qualifications

Bachelor’s degree

Proven management experience within an Operations or Customer Success team

Outstanding communication skills shar

Excellent organizational and leadership ability

Analytical mind

Problem-solving aptitude


Ensuring workforce demand and capacity are met.

Working with the head of service delivery to ensure clear forecasted demand and capacity across all specialties.

Establishing an outbound recruitment function (internal head-hunters).

Formulating business strategy with others in the executive team.

Implementing efficient processes and standards.

Designing policies that align with overall strategy.

Ensuring staff happiness and retention.

Ensure compliance, and lead quality assurance efforts.

Set KPIs and incentive structures for the team.

Help in the implementation of technology solutions throughout the organization.

Working with the marketing team to effectively promote the organization to potential clinical staff.

Oversee expenses and budgeting to help the organization optimize costs and benefits.

Mentor and motivate teams to achieve productivity and engagement.

Reporting to executive team on operational performance, suggesting improvements and actioning this

Accountable for

Recruitment and Compliance Team

Clinic Coordination

Hotel and Travel

Relationship with clinical leads and nursing function

For further information please email or call our Romford Branch on 01708 380 820.

Up to £70000 per annum

City of London,