Company: M.J. Quinn Integrated Services Ltd
Location: Liverpool



£38,000 – £44,000 a year

Within the position Head of Control, you will lead a large team of coordinators, planners and Control Managers to work effectively in order to drive operational performance across the specific measure set.

Your role will include:

  • Ensure that all contractual SLA targets are delivered for the client
  • Successful planning of work in due time, effective jeopardy management including Date Change Requests, timely and accurate closing of estimates.
  • Leading by example, develop and ultimately integrate the individual Control functions to drive best practice and standardise processes.
  • Escalate performance or allocation issues to The Field when necessary
  • Ensure strategic resourcing solutions are executed in order to deliver optimal operational output.
  • Develop and maintain strong working relationships with our Clients Management team at a senior level.
  • Represent MJ Quinn at operational meetings with internal Directors and key client representatives.
  • Build a culture that encourages new ideas from within the team to help improve performance and commercial efficiency.
  • Ensure that all additional resources requested are justifiable and deployed in the most effective manner.
  • Hold accountability for operational performance, expenditure, customer satisfaction and safety within the control.
  • Encourage and support individual’s development

Essential Skills

  • Experience working within the telecoms industry
  • Experience working at a Senior Management level
  • Confident working with CRM