Company: HM Revenue and Customs
Location: Belfast



Full-time, Part-time, Permanent

£70,000 – £117,800 a year

In addition, specific roles are likely to include the following liaison and centre of expertise responsibilities:

Portfolio Investment Planning – Strategy and Policy

  • Act as primary liaison to CS&TD, CDIO and CEO Group lines of business for their investment needs and impacts
  • Establish a strong and enduring relationship with HMRC’s Strategies directorate and the wider CEO Group to ensure that all future fiscal events develop and maintain strong strategic alignment, with appropriate assessment models and frameworks
  • Liaise with other Investment Planning teams to provide cross-cutting support on strategy and technology, and ensure impacts across CS&TD’s policy, customer and wider business are fully considered and endorsed
  • Formulate a strategic level roadmap for a continum of deliverable investment focused policy proposals through policy leads and HMT Policy Partnership, and with OGDs where appropriate
  • Input into wider strategic and fiscal-event driven policy change and priorities, identifying opportunities to align with investment, and ensuring potential impacts are considered by policy leads
  • Contribute and develop policy insight, skills and knowledge across the wider team
  • Take an independent view to ensure broader political and handling considerations are consistently and cohesively reflected in investment cases, as well as the overall impact on HMRC’s purpose vision and strategic objectives.

Portfolio Investment Planning – Compliance

  • Act as primary liaison to CCG and Solicitors Office lines of business for associated investment needs and impacts.
  • Establish a strong and enduring relationships with CCG & Solicitors Office to ensure that all future investment propoistions develop and maintain strong strategic alignment, and offer the best viable opportunities for HMRC
  • Maintain an overview of the Tax Gap, Strategic Picture of Risk and Risk Treatment Plans, pro-actively identifying opportunities to deliver sustained compliance across HMRC’s customer segments. Alongside the Deputy Director Strategy and Policy, formulate a strategic level roadmap for a continum of investment focused compliance proposals.
  • Understand and drive the embodiment of a ‘Healthy Tax System’, blending a broad understanding of the tax and customs system with potential investment choices.
  • Provide cross-cutting leadership to colleagues on compliance and risk issues, including maintaining close collaborative relationships across CEO Group and with compliance colleagues within HMRC and importantly with OGDs
  • Contribute strategic compliance insight to foster tax and compliance expertise across the directorate, building capability and knowledge at all levels.


To be successful in this role, you will need to be able to demonstrate your capability against the following criteria:

Essential Criteria:

  • Strong leadership skills, with experience of leading diverse teams and an ability to motivate, inspire and guide others, including peers and more senior colleagues, to deliver in an uncertain and fast-paced environment
  • Outstanding stakeholder management and communication skills, with an ability to influence constructively and command confidence at all levels
  • Exceptional strategic thinking skills, able to draw together disparate complex issues, connect and analyse data, and design and implement practical solutions
  • A proven track record in working with Ministers and HMT, or other government departments
  • Ability to lead and facilitate complex negotiations while maintaining progress and accommodating divergent views and differing priorities
  • A proven ability to analyse complex information and present to a senior audience in a succinct and effective manner
  • An understanding of the tax system, HMRC business areas and functions, and/or experience of operating and linking across complex systems and regimes

Academic/Professional Qualifications:

  • Highly desirable: qualifications in portfolio management, operational delivery, policy or tax, including ‘fully trained’ tax inspectors/CPT/TPDP/TSP, commensurate with at least 5 years’ professional experience



  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Department and wider Civil Service. It is crucial that our employees have the right skills to develop their careers and meet the challenges ahead, and you’ll benefit from regular performance and development reviews to ensure this development is ongoing. As a Civil Service employee, you’ll be entitled to a large range of benefits.

This includes:

  • 25 days annual leave on entry, increasing on a sliding scale to 30 days after 5 years’ service. This is in addition to 8 public holidays.

This will be complimented by one further day paid privilege entitlement to mark the Queen’s Birthday;

  • a competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; where your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.
  • flexible working patterns including part- time or time-term working and access to Flexible Working Schemes allowing you to vary your working day as long as you work your total hours.
  • generous paid maternity and paternity leave which is notably more than the statutory minimum offered by many other employers.
  • childcare benefits (policy for new employees as of 5 April 2018): The government has introduced the Tax-Free Childcare (TFC) scheme. Working parents can open an online childcare account and for every £8 they pay in, the government adds £2, up to a maximum of £2000 a year for each child or £4000 for a disabled child. Parents then use the funds to pay for registered childcare. Existing employees may be able to continue to claim childcare vouchers, so please check how the policy would work for you here.
  • interest-free loans allowing you to spread the cost of an annual travel season ticket or a new bicycle.
  • the opportunity to use onsite facilities including fitness centres and staff canteens (where applicable).
  • occupational sick pay.