Company: G4S Central Government Services Limited
Location: North Wiltshire


Contract Manager North Wiltshire


We are seeking a driven, focused, capable and experienced Contract Manager to lead the North Wiltshire PFI schools portfolio. The North Wiltshire schools contract is made up of 3 leading secondary schools. This role will be based on site at the Royal Wootton Bassett Academy with frequent travel between the other 2 schools.

G4S Facilities Management aims to improve the lives of people across the UK and Ireland by creating productive, safe and smooth working environments. At G4S we are used to working in critical and secure environments. G4S FM has extensive experience across a wide range of Public Sector facilities.


This role will be responsible for managing the day-to-day facilities service operations. The successful candidate should be technically strong in hard and soft FM (including catering) service delivery in accordance with all contracted standards, company policies and procedures and relevant health & safety legislation. 


The preferred candidate will have a relevant FM and health & safety qualification as well as experience in PFI management.


Key responsibilities and accountabilities:

  • Lead and develop the team

  • Manage & monitor  the delivery of Hard & Soft Services  such that all aspects of service comply with the NWS  Service Level Agreements and Project Agreement, 

  • Budget & Financial Performance

  • Maintain an operational focus on: customer relationships, contract retention, service delivery, commercial performance, processes management and new business.

  • Maintain regular contact through formalised meetings with the client and all other stakeholders and deal with any issues efficiently and in a professional manner.

  • Ensure CAFM systems are in place robust and up to date and effectively monitored

  • Actively manage supply chain

  • Proactively manage all areas relating to Health & Safety in the role of “Duty Holder” including compliance with all legislation, client and company policies

  • Oversee the management of all things relating to  HR including payroll, recruitment, selection & induction of new employees, maintenance of the ongoing training plan & matrix, disciplinary & grievance procedures, personal development reviews (PDR), absent management and completion of monthly reports and statistics  liaising with the Regional HR Advisor and in line with G4S Policies 

  • Manage and maintain all G4S Assets including all plant, machinery & equipment. Management of the Life Cycle Plan for Mechanical & Engineering & Fabric within the buildings 

  • Completion of monthly operational & financial  performance reports and periodic audits

  • Promoting and developing the G4S Values and culture – . Integrity & Respect, Safety Security & Service Excellence, Innovation & Team Work