Location: Woodford Green, London


We are looking for Account Managers at our office in London.

Roles and responsibilities

  • Operating as the lead point of contact for any and all matters specific to your accounts
  • Overseeing customer account management, including negotiating contracts and agreements to maximize profit
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Forecast and track key account metrics (eg quarterly sales results and annual forecasts
  • Assist with challenging client requests or issue escalations as needed
  • Generate sales among client accounts, including upsetting and cross-selling
  • Develop and maintain long-term relationships with accounts
  • Meeting clients and candidates as and when required in UK and Europe
  • Forecast and track client account metrics
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Identify opportunities to grow business with existing clients
  • Coordinate with staff members working on the same account to ensure consistent service
  • Collaborates with sales team to reach prospective clients
  • Service multiple clients concurrently, often meeting deadlines