Company: FREE NOW
Location: Hamburg



Purpose of the Driver Operations team:

  • Creating the perfect offer to our supply in order to facilitate a healthy fleet
  • Driver Lifecycle management including onboarding of both Fleet owners and their driver as well as individual drivers
  • Driver our Driver’s engagement to a healthy fleet performance
  • Create a feeling of loyalty of our fleet with the FREE NOW brand

The role:

  • Working closely with the local markets to conduct in depth analysis on the fleets performance
  • Tracking and monitoring campaign success over all markets
  • Implementation of best practices throughout all FREE NOW markets
  • Development and presentation of sound business plans on how to improve fleet behavior to Senior Management
  • Analysis of market conditions

Core skills and experience:

  • MBA or similar education from a top university
  • Minimum 3 years experience in strategy consultancy, high paced start up / scale up or similar
  • Proficiency in English and ideally another European language
  • Excellent written and verbal communication
  • KPI & Process improvement driven
  • Independent worker, tendency towards action
  • Outstanding analytical skills
  • Tableau (or SQL) knowledge
  • Financial acumen
  • Adept at project and change management
  • High level of organization
  • Great leadership and stakeholder management skills
  • Tendency to thrive in an environment of great ambiguity
  • Ability to perform under pressure
  • Recent versions of the Microsoft Office software suite

FREE NOW was founded as mytaxi in June 2009 and was the world’s first taxi app that established a direct connection between a passenger and a taxi driver. In July 2019, mytaxi rebranded to FREE NOW as part of a global mobility brand family and set itself up as a multiservice mobility provider. With 14 million passengers and more than 100,000 drivers, FREE NOW is one of the leading ride-hailing providers in Europe. Since February 2019, the service is part of the FREE NOW group, the ride-hailing joint venture of BMW and Daimler. FREE NOW today works with more than 700 employees in 26 offices and is available in over 100 European cities. Eckart Diepenhorst is leading the operational business as CEO Europe of FREE NOW. More information is available at: ( )

What can we offer you?

  • The chance to bring in your own ideas
  • A strong team spirit
  • Excellent monetary benefits (a pension plan, a monthly mobility allowance for free taxi rides, subsidised public transport ticket)
  • Have your birthday off!