Company: Tactical Talent Recruitment
Location: Galway


Job details

€50,000 – €60,000 a year

Job type
Full-time, Permanent
Full Job Description

If you currently work in Management in a customer facing business, we would like to hear from you. Our client is one of Ireland’s leading gaming businesses with retail outlets around the country. They are now seeking a General Manager for their Galway City location where you will lead a team of customer service professionals.

The standard working week 45 hours 5/7 days, which includes a variety of day time, evening and weekend shifts.

Duties and Responsibilities:

· Develop business strategies to expand store traffic, optimize profitability and enhance team performance.

· Report on customer trends, customer needs, profits etc

· Deal with all customer queries efficiently, professionally and consistent with store policy

· Develop and promote good communication between employees and management in a safe, respectful and inclusive environment

· Recruit, develop, lead, motivate and retain your team

· Deal with all employee queries efficiently, professionally and consistent with store policy

· Manage employee wage costs, rostering and annual leave

· Drive operational standards throughout the company

· Complete store procedures and administration and ensure compliance with policies and practices.

The Ideal Person:

  • Minimum 4 years management experience in a retail, hotel or cash handling business
  • Demonstrated ability to lead a large team of retail staff
  • Excellent leadership and interpersonal skills
  • Very strong numerically with excellent cash handling skills

The package:

  • Salary of circa €60k – Negotiable for the right candidate
  • 23 Days Annual Leave
  • Health Insurance
  • Bike to Work Scheme
  • Tax Saver Commuter Ticket scheme
  • Great work-life balance (flexible working hours 45 hours 5/7)
  • On-going development opportunities


  • Private medical/dental insurance
  • Flexible working hours

Reference ID: GCRETM2019011

Job Types: Full-time, Permanent

Salary: €50,000.00 to €60,000.00 /year