Company: MAC
Location: London



MAC Cosmetics – Personal Assistant to the Vice President

Brand: MAC


An exciting opportunity has arisen for an exceptional and experienced Personal Assistant to support our Vice President General Manager of MAC Cosmetics, UK & Ireland, based at ONE Fitzroy, London.

Main responsibilities of the role include:

  • Be a “right hand” proactive PA, assessing the VP GM’s needs and requirements by understanding business priorities and relationships
  • Effectively manage administrative and secretarial support to VP GM and ensuring the efficient running of the VP GM’s and Brand office
  • Brand contact point for internal and external business matters
  • Coordination of all brand conferences and special projects


  • Efficient calendar management, including meeting prioritisation, conflict resolution and room bookings
  • Organisation of Status updates and internal/external meetings as required
  • Email management
  • Responding to all emails, letters and incoming calls in a courteous and effective manner, controlling emails and invitations; ensuring the VP GM is aware of urgent matters at all times
  • Manage confidential and sensitive information appropriately
  • Arrange travel itineraries, including flights, ground transport, hotels and visas where relevant
  • Submit all expenses in a timely manner
  • Liaising and maintaining close contact with other departments on VP GM’s behalf
  • Providing IT support
  • Chair management meetings, documenting the notes and follow up actions required
  • Executing and concluding special projects as defined by the VP GM


  • Working with the Events and AV companies to coordinate and execute high standard, bi-annual Brand Conferences within budget
  • Creating, formatting and PowerPoint presentations for Conferences and VIP visits
  • Assisting Global office with Roundtable meetings as required
  • Co-ordinating monthly team meetings
  • Collaboratively working together with other General Manager’s PAs for ELC events
  • Raise and monitor PO’s as required in a timely and accurate manner


  • Establish and maintain excellent relationships with cross-functional groups (Sales, Education, Marketing, Finance, HR and Supply Chain)
  • Manage and respond to requests from all internal and external departments in a timely and efficient manner
  • Attend ELC PA Meetings on behalf of the brand
  • Preparing inductions for new starters
  • Maintain up-to-date org charts and distribution lists
  • Maintaining record of holiday dates for office personnel
  • Co-ordination of office moves for the brand team


  • Agile working style with superb interpersonal and communication skills
  • Excellent time management and organisation skills
  • Strong Microsoft Office skills (Advanced Word & PowerPoint)
  • Solid experience in event coordination
  • Must enjoy working in a team environment

Job: Administrative

Primary Location: Europe, Middle East, Africa-GB-ENG-London

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 1920864

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.