Company: BlackRock
Location: London

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London

Description


About this role


Organization

TES-GDW-Desktop Engineering


Functional Role

Application Packaging Engineer


Market Title

Application Packaging Engineer


Technology & Operations

TES-GDW-Desktop Engineering


Team Overview

The desktop engineering team is responsible for managing the desktop, laptop, and VM environments for BlackRock. This includes creating and managing the desktop build for Windows & Mac, packaging all Windows & Mac applications, managing desktop group policies, implementing and managing the SCCM 2012 environment for managing and deploying Windows software’s, managing App-V for virtual applications, managing Casper infrastructure for managing and deploying Mac software’s, managing desktop security environments, providing 3rd level support, and managing the virtual desktop environment and backend. The team is also responsible for developing and implementing desktop related solutions to improve the user experience and security of the desktops.


Role Responsibility

Create application package in MSI and/or Virtual format (App-V 5.0) for Windows (Desktops & Citrix) and Casper packages for Mac.

Deploying packages through SCCM to production and global users.

Assist in handling internal packaging QA process

Perform complete end to end packaging activities include source validation till deployment and production support

Engage internal customer to obtain packaging requirements and create technical documents with solutions to meet requirements and scale to large environment.

Ensure prerequisites or dependencies as well as BlackRock packaging/deployment standards are accounted for in the solution delivered.

Engage Application Owner/Developer/Vendor to assist with technical configuration when necessary.

Handle multiple requests to ensure all packages are delivered within SLA & meet the business emergencies.

Perform internal testing/quality assurance to ensure package complies with standards.

Coordinate testing and User Acceptance Signoff with application owner.

Remediate issues discovered during testing or deployment.

Stage deployments to the target audience using SCCM for Windows or Casper for Mac.

Create change requests in change management system when applicable.

Provide L3 level support on package functionality or deployment issues in production.

Engage with project teams as needed to provide packaging and deployment support.

Provide L3 level support of desktops, laptops, and Virtual desktop environment.

Drive process improvements and Automations to increase effectiveness and Quality.


Experience

Professional experience in IT Industry

Experience in Microsoft Application Virtualization and sequencing tasks (App-V 4.6 and App-V 5.1)

Experience in software deployment using SCCM (2007/2012)

Knowledge of Automation/scripting using PowerShell/VBScript.

Knowledge of creating Mac packages & deployment using Casper.

Knowledge of Active Directory, Group Policy, Antivirus Software’s, Citrix, Virtual Desktop environments.

Good communication skills & team player, ability to co-ordinate well within local/global teams within same function as well as cross functional teams, Works under general supervision; reports to a team lead or manager.

Demonstrates ability to organize and coordinate activities associated with all aspects of application packaging requirements, certification, testing, reporting and deployment.

Demonstrates ability to ensure processes are being followed by the team and suggest improvements

Development skills a plus


Manager Comments

Position requires being on-call for a weekend every 6-8 weeks during EMEA hours


Other

  • Travel : No
  • Direct Reports: No
  • Licenses: No


About BlackRock

BlackRock’s purpose is to help more and more people experience financial well-being. As a fiduciary to investors and a leading provider of financial technology, our clients turn to us for the solutions they need when planning for their most important goals. As of June 30, 2019, the firm managed approximately $6.84 trillion in assets on behalf of investors worldwide. For additional information on BlackRock, please visit http://www.blackrock.com/corporate | Twitter: @blackrock | Blog: http://www.blackrockblog.com | LinkedIn: http://www.linkedin.com/company/blackrock.

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.