Company: KPMG
Location: London



The Team

The Transformation Office is a new Centre of Expertise for the Firm, its focus is to deliver value add and cost savings to the Firm by professionalising the way we identify, assess and deliver internal change. Our Change Managers are key roles within the Firm’s new Transformation Office and will be a key point of contact for significant internal projects – delivering strategic advice to project sponsors and leads on the best way to drive adoption and successfully achieve benefits realisation associated with behavioural change activities.


  • Work with the Transformation Office Leadership team to shape and deliver the Transformation Office strategy, roadmap and business case
  • Play an active role in supporting the Head of Change to develop an internal change function to support non-chargeable project and change activity
  • Be a role model and actively engage with the virtual team of change resources across the Firm. Actively lead and support team activities to drive sharing of knowledge, team building and connection of projects
  • Work closely with KPMG’s client facing change business to leverage change capability, methods and resource as appropriate and ensure that internal capability aligns with that provided to clients
  • Work across and build strong relationships with business leaders and projects to shape and deliver change plans
  • Feed into the Firm-wide Change Plan ensuring that
  • Change activity is effectively connected across the Firm
  • Change lands well and is adopted
  • Capacity of the business is effectively managed
  • Build strong relationships with L&D and Communications functions to effectively support project and programme change requirements and ensures connection of strategies and plans
  • Work with the business to identify new change opportunities and build them into business cases and resource plans
  • Support portfolio prioritisation and business planning processes
  • Support business leaders and projects to ensure
  • Clear articulation and analysis of change requirements
  • Robust design and application of change management activities
  • Robust management of Benefits Realisation
  • Maintain and deploy Change Owner toolkits
  • Support Change Management training and education activities across the Firm
  • Manage change resource on projects as required
  • Actively lead change team in all technical elements and deliverables on firm-wide programmes and projects including procurement systems implementations, procurement operating model transformations and service delivery model changes.
  • Lead capability development activities for Transformation CoE’s professional community including development of role-based capability frameworks, interpersonal and technical capability assessments, role-based learning paths and development of change techniques training.
  • Host ongoing lunch and learns with professional community to train and coach on key change management activities, deliverables and techniques which requires detailed understanding of individual and organisation change journeys, as well as expertise and experience in key deliverables such as change readiness assessments, change impact assessment and change success criteria.
  • Complete change management assessments
  • Identify, analyse and prepare risk mitigation tactics
  • Escalate potential issues with proposed controls, to effectively mitigate impact
  • Identify and manage anticipated resistance
  • Consult and coach project teams and leaders
  • Create actionable deliverables for each stage of the Change method
  • Support and engage senior leaders
  • Support organisational design and definition of roles and responsibilities
  • Coordinate efforts with other specialists
  • Integrate change management activities into project plans
  • Evaluate and ensure user readiness
  • Manage stakeholders
  • Track and report issues
  • Define and measure success metrics and monitor change progress
  • Provide input, document requirements and support the design and delivery of training programs
  • Apply KPMG change management method, processes and tools to create a strategy to support adoption of the changes required by a projects
  • Conduct impact analyses, assess change readiness and identify key stakeholders

Skills, qualifications and experience required

  • Experience and knowledge of change management principles, methodologies and tools
  • Experience in designing, facilitating and managing workshops focused on driving to successful outcomes
  • Experience working in a large and politically complex organisation
  • Experience at producing and presenting senior executive level reports
  • Experience in organisation design and/or in driving cultural/ behavioural change
  • Experience with project management approaches, tools and phases of the project lifecycle

Location: London

Opening date: 9th October, 2019

Closing date: 10th of November, 2019

Competitive salary and negotiable benefits

Multiple vacancies available