Company: Willis Towers Watson
Location: Dublin



In Willis Towers Watson we provide innovative and market leading advice, solutions and programmes across a range of People, Capital and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients tackle their key pension, talent, benefits and risk priorities.

Our client base includes more than three-quarters of the largest global companies (Fortune Global 500) and of the world’s leading insurers, whether in life or property and casualty insurance. In the Ireland and Europe, we are an undisputed leader, advising 75 of the FTSE 100 companies and many of Ireland’s largest companies.
You will be part of an exciting and innovative team – Sales & Client Management – recently launched to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience than our peers. Our objective is to meet our clients changing needs through enhanced analytics & technology, exceptional relationship management and to deliver a winning client experience. This is an excellent opportunity for an ambitious professional to connect both existing and new clients to all of our solutions, insights, products and services through an evolved sales and client management model.
The Role
  • You will be responsible for segmenting our client base, priority setting & target identification supported by data, analysis and insights.
  • Drive ongoing opportunity mapping and monitoring; provide data insights on opportunities to Sales & Client Management leadership across multiple lines of business to maximize potential outcomes.
  • Specifically for our New New strategies, support with prospect identification/prioritization and product penetration analysis.
  • Build relationships with key stakeholders within the business – locally, regionally and globally – in order to identify and develop joint account planning opportunities.
  • Build strategies, schedule meetings, & set agendas with Sales & Client Management leadership, ensuring additional research across lines of business to support relevant projects and meetings.
  • Management of account plan action items, tracking follow up actions / ongoing monitoring, and consolidate information and report to Leadership to ensure opportunities are maximized.
  • Working with Learing & Development colleagues in the development and delivery of sales training to enable us deliver the best client experience.
  • Manage sales tools and ensure alignment with global sales methodology to ensure consistency in our offering.
  • Manage sales dashboards (Power BI) and distribute insights to ensure our clients changing needs are met.
  • Manage performance reporting alongside the Client Relationship Director and our Lead Relationship Managers for our largest clients.
  • Monitor and report on overall Voice of Client using various client satisfaction metrics.
  • Ownership of Bid Management processes within selected lines of business.

The Requirements

  • Third level degree (preferably business related)
  • 5+ years experience working in an Operations or Project Management role
  • Experienced at new business sales process and track record of converting prospects to clients
  • Strong practical knowledge of account development and appropriate tools to achieve this aim
  • Skilled at building effective relationships with stakeholders at all levels.
  • Ability to represent the Sales & Client Management practice and Willis Towers Watson with integrity and credibility
  • Strong communication, negotiation and influencing skills

The Company

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.