Retail Assistant Manager
Job type: Permanent
Our client is one of the UK’s leading manufacturers and distributers of high-quality ceramic, porcelain, glass, mosaic and stone tiles, employing in excess of 230 employees worldwide through its retail dealers and with six of its own retail showrooms. They have a fantastic opportunity for an outstanding sales person to work in a fun, exciting and design led environment at their stunning showroom.
Purpose of the Retail Assistant Manager:
Part of the Retail Team, responsible for assisting the manager in the day to day running of the showroom, managing the sales team, generating and processing sales through trade and retail customers.
As well as your sales and management responsibilities there is the day to day running of the showroom. Involving answering the phone, replying to e-mails, stock management and maintaining a clean and tidy showroom.
Responsibilities of the Retail Assistant Manager:
•Key holder – opening and closing the showroom.
•Assisting the Retail Manager in the running of the showroom.
•Managing, supervising and motivating staff.
•Training and developing new and existing team members.
•Monitoring and maintaining monthly sales targets.
•Identifying areas in the product range where improvements are required.
•Liaising with other departments where required.
•Assisting with showroom paperwork.
•Developing in-showroom displays.
•Dealing with customer complaints.
•Serving and assisting customers – providing a high level of expertise and knowledge.
•Generating new sales through local businesses.
•Processing sales/cash handling.
•Showroom security/health and safety.
•Maintaining up-to-date POS.
•Continually learn about new products and ranges.
•Endorse and promote a positive and conscious health and safety culture within the Company. Ensure always take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions.
Requirements of the Retail Assistant Manager:
•demonstrate excellent customer services skills
•be a team leader/motivator
•possess good communication/delegation skills
•be a problem solver;
•be approachable, friendly and polite
•be able to lift product
•demonstrate computer literacy
•be able to follow instruction without supervision
•be knowledgeable in aspects of DIY (willing to learn technical aspects).
•The person must have a full (ideally clean) driving licence.
If you feel like you meet the above criteria for the Retail Assistant Manager, then please apply now!