Company: Guardian News & Media
Location: London



Here at The Guardian, we believe the open exchange of information, ideas and opinions has the power to change the world for the better.

More people than ever before are reading, watching and listening to Guardian journalism from across the world. Over the past year The Guardian achieved record digital traffic with our highest number of regular readers and monthly page views averaging over 1.1 billion.

We’re now on a path to achieve the goal we announced last month of two million people supporting The Guardian by 2022. We hit our highest revenues in a decade and in 2019 achieved the goal we set three years earlier to break even.

That’s where you come in. We have an opportunity for someone to perform the role of Scrum Master of one of the software delivery teams as well as carrying out Programme Management responsibilities across the Programme.
The agile, cross-functional delivery team will consist of members from marketing, data, product, engineering and customer service functions. The role would include facilitation of day to day ceremonies (including stand-up, sprint planning, retrospectives and demos) as well as managing dependencies with stakeholders outside the delivery team and ensuring that the Programme budget is managed effectively.

About the role

Initial set-up and ongoing management of the overall project structure, within which the two teams will work, including:
Supporting the recruitment of additional roles (product manager, engineers, consultancy roles); ensuring that contracts are in place and that contractors are working effectively within the team
Defining roles and responsibilities among core team members and extended stakeholders
Managing the Programme budget (setting up POs, managing invoices, reporting on budget status, ensuring that decisions about budget allocation are being made)
Liaising with external software providers where necessary, ensuring that they are inputting as required
Using good judgment and skill to develop a Programme management approach that is suitable for planning and managing the effort to achieve the project goals within designated project/team constraints
Performing the role of Scrum Master i.e. Day to day management of the delivery, in an agile environment using a combination of Scrum, Lean/Kanban, XP and other agile methods; activities include:

Defining, driving and measuring value:
Working closely with the team and Product Manager to drive regular and timely delivery of value
Ensuring priorities are clear within the team(s) and that the teams fully understands the problem they are trying to solve
Ensuring team objectives are measurable and that progress against key results is measured frequently
Manages trade-off decisions between scope, time, quality and cost in order to successfully deliver on objectives in line with agreed boundaries and expectations
Facilitating best practice agile methods:
Ensuring roles and responsibilities, in and outside of the team, are understood
Providing facilitation/coaching of agile ceremonies (e.g. sprint/iteration planning sessions, daily stand-ups, retrospectives and review/sponsor meetings, demos) and acting as a proponent of best working practices that have been determined in collaboration with the team.
Identifying and managing issues and risks – escalating where necessary
Promoting, encouraging and instilling agile principles and practices, and ensuring the team operates in a way consistent with The Guardian’s values
Facilitates continuous improvement by encouraging learning and iterating frequently
Communication and stakeholder management
Defining communication plans with Product Managers
Providing the appropriate level of visibility (internal and external to the team) around delivery plans (e.g. sprint plans) and progress/milestone tracking
Ensuring that the team are presenting clear recommendations and decisions to senior sponsors, and that sponsors are providing the right level of direction and input to the team
Creating weekly/fortnightly and ad-hoc reports as required
Keeping the team honest and holds the team accountable for commitments it makes to itself and others, as well as holding people outside of the team accountable for their commitments and decisions
Improving collaboration/communication within and between teams for the purpose of managing plans and coordinating inter-dependencies
Supporting knowledge sharing amongst peers, team and department
About you
Demonstrable end-to-end Project Management and agile planning/scrum master experience in a software/product development environment
An understanding of customer service and retention marketing principles and processes (particularly digital) and technologies
Ideally have experience in working within the media industry
Understands the value of team commitment to delivery
Understands the value of outcome-driven delivery
Familiarity of working within a highly matrixed organisation
Structured thinking, ability to prioritise and think clearly through relevant questions with multiple variables
Ability to manage relationships with multiple stakeholders at all levels of the organisation
Proven leadership and people management expertise
Open minded, approachable
Excellent verbal and written communication skills
Good prioritisation and delegation skills
And lastly, if you share in the Guardian’s mission and values, you’ll be well placed to help us succeed.
You can read more about the Guardian’s purpose here.
Does this all sound like you? Then we’d love to hear from you.
How to apply
To apply, please upload your latest CV and a cover letter which outlines why you’d love to take on this role, and why you’re a great match for we’re looking for.

About Us
The Guardian offers 26 days’ holiday and a competitive benefits package including a generous pension, healthcare, dental insurance options, cycle to work scheme and 2 paid volunteering days per year.

We have a strong commitment to your learning, development and well-being, with hundreds of different courses available – ranging from bite-sized e-learning courses, to on-site workshops and professional certifications.

It’s the talent, energy and commitment our people bring to our business that make us who we are. Across our business we have some of the brightest and best people in media and beyond: award winning journalists, cutting edge commercial teams, industry leading digital talent and much, much more.

We are a vibrant and diverse community with many events groups and forums to get involved in. Our Kings Place offices overlook Regents Canal, with the newly-developed Coal Drops Yard, Granary Square and St Pancras Square shops, restaurants and pop-ups.

This role will be appointed on a one year FTC

We value and respect all differences in all people (seen and unseen) at the Guardian. We aspire to inclusive working experiences and an environment that reflects the audience we serve, where our people have equal access to career development opportunities, their voices are heard and can contribute to our future. The Guardian actively encourages applications from BAME candidates.

At The Guardian, many of our staff work flexibly and we will consider all requests for flexible working arrangements.

About the role

Defining, driving and measuring value:

You can read more about the Guardian’s purpose here.

Does this all sound like you? Then we’d love to hear from you.

How to apply

About Us