Human Entrance offers a full range of professional services for individuals and families relocating to a new home and settling in a new country. We coordinate and deliver a wide range of work-related relocation services globally, such as Destination Services, Immigration Services, Intercultural Communication, Move Management and Consultancy Services.
Since our foundation in Sweden 1999, we have assisted thousands of individuals, couples and families all over the world. Human Entrance Group is proud to be the market leader in Sweden on Relocation Services and Immigration Services. We are relator independent and growing around the world with offices in China, USA and Singapore, serving our global clients.
We are looking for a professional and courteous Client Services Manager with great people skills to help our business prioritize existing customers and bring new clients on board.
The Client Services Manager will be tasked with maintaining current clients and growing our customer base, keeping accurate agreements and records, meeting regularly with management, updating client details, developing customer service policies, training destination services consultants, and recommending different service options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization’s growth through positive client-to-business engagement.
To ensure success in this role, the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation and tact, and be able to function in a high pressure environment. The Client Services Manager should provide timely solutions to client’s problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests.
Skills & Experience
- Strong communication skills.
- Ability to meet deadlines.
- Computer literacy.
- Calm, polite, and professional behavior.
- Reliable and self-motivated.
- General business knowledge.
- High service orientation.
- Previous experience from the Global Mobility or HR consulting services industry, HR outsourced services and professional services is considered advantageous.
If this sounds like a great fit for you, please submit your resume today. We are moving quickly so don’ t delay, apply today!